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Recase

F24Pivot 2 of 3
2 people|Active|Hiring|Website
71°Major Pivot
Before

Build internal automation and run it from Slack

After

Automated onboarding for fintechs

Full description — before

Recase helps automate repetitive support queries and processes, straight from Slack. Our users deploy AI scripts to handle tasks like pulling data with SQL, answering product questions, or even just booking PTO. Invoking them is a simple command: /recase pull 12 months past transaction data on merchant 204598

Full description — after

Recase helps fintechs and banks build the rules they need to onboarding their good customers faster.

Category shift
Factory Robotics & AutomationFintech Compliance & Risk
Summary

Recase has fully pivoted from building internal automation tools for general support and process automation in Slack to offering onboarding rules automation specifically for fintechs and banks. This is a complete change in product, market, and problem domain.

Detected 1 year ago · 2024-12-26
Company journey — 3 pivots
121.7°Near Reinvention2025-01-09

Automated onboarding for fintechs(viewing)

71.3°Major Pivot2024-12-26
Started as

KYC/B orchestration that resolves complex cases with customers