Plivo enables businesses to add SMS, Voice capability into their apps.
AI Agents for customer engagement on WhatsApp, Voice, Chat & SMS.
Plivo is a cloud based API platform that enables businesses to easily build and integrate voice and SMS capabilities into their applications and workflows. Plivo provides connectivity across 190+ countries and has direct relationships with over 1600 carrier networks globally. Whether you're looking to add voice and SMS capabilities to your website, mobile app, or business workflow, Plivo has the tools and resources you need to get started.
Plivo's platform helps businesses create and deploy AI Agents for various roles like customer support, marketing engagement, lead qualification across channels like WhatsApp, Voice calls, Web and Mobile Chat, Email & SMS. Plivo's platform powers billions of transactions each year globally for thousands of businesses worldwide like Uber, Meta, Zomato, Deckers etc.
Plivo changed from providing APIs for basic SMS and voice integration (infrastructure/communications platform) to offering AI agents for customer engagement across multiple channels. This is a significant product shift from enabling communication channels to building intelligent, automated engagement solutions.