AI Phone Agents for Customer Support
Intelligent knowledge base platform
Pod is your round-the-clock team of AI agents for customer service. They pick up every call instantly, talk to customers like real people, answer common questions, place orders or appointments, and hand off the tricky stuff to a live rep—no phone trees, no hold music. Because they plug straight into your CRM and scheduling tools, your customers get fast, human-sounding help while your staff stays focused on the conversations that truly need them.
Paperbook is the intelligent platform that continuously audits, cleans, and maintains your knowledge base by detecting outdated content, inconsistencies, and structural issues before they impact customers or support teams.
The company shifted from building AI phone agents for live customer service (a virtual agent BPO alternative) to a knowledge base management and maintenance platform. This is a complete pivot: entirely different product, problem, and customer value proposition.
Intelligent knowledge base platform(viewing)
Blockchain Indexing