Outship

Voice AI Customer Support for Financial Services

Hire amazing engineers by seeing how they use AI

We started Trace because we believe AI should wow customers, not frustrate them. As a result, we prioritize reliability and seamless customer interactions. Trace AI agents resolve calls end-to-end, securely integrating with bank systems and external APIs. So far, our agents handle quoting, application, and transaction tracking calls for our partners — but we’re still searching for new exciting use cases. Question to all fintechs/banks: Which customer requests keep coming back to you? We’d love to learn how you handle them now and if they are ripe for automation.

Software engineering is being rewritten in real time, and hiring is getting pulled along for the ride. With tools like Claude Code and Cursor, being able to ship is the new baseline. The signal for finding extraordinary engineers is the process: how candidates break down work, steer the agent, make tradeoffs, and recover when things break. Outship is a recruiting tool that allows you to capture and analyze that process alongside the final code so you can hire with confidence. Candidates work in a cloud workspace that's ready to code. We handle the environment setup and secret management to give you a level testing ground.