Cenote
W25Automate back office tasks for medical clinics
AI agents that convert and retain patients for digital clinics
Cenote uses AI to automate the back office for medical practices — eliminating the bottlenecks that often delay patient care and clinic revenue. Typically, practices hire teams to manually extract patient info from hundreds to thousands of faxes a week. This slow process risks losing patients to faster competitors. Cenote’s software streamlines this workflow. There are 330,000 medical practices in the U.S Capturing $50,000 per practice presents a $16.5 Billion opportunity. The team behind Cenote—Kofi, Ajani, and Kristy—met in San Francisco and bring deep expertise in building scalable solutions for highly-regulated industries such as climate and gov tech.
Cenote builds AI sales reps for online health clinics and deploys them for abandoned-cart and win-back campaigns. Today, digital and telehealth clinics rely on generic text blasts or human follow-up for speed-to-lead and customer reactivation. Since the lead has often gone cold and the outreach isn’t personalized, conversion is frequently below 1%. Cenote’s AI agents reach out immediately, communicate on the patient’s preferred schedule, and operate across channels—dramatically increasing conversion rates and unlocking revenue that otherwise goes unrealized.
Cenote has shifted from automating back-office tasks (processing patient information from faxes) for general medical practices to building AI sales reps specifically focused on conversion and retention campaigns for online/digital health clinics; this is a significant change in product focus (back office automation → patient-facing sales/conversion automation), although both serve healthcare providers.