Voice AI agents for financial services
Voice AI agents for patient billing and collections
Argovox builds voice AI agents that manage complex phone conversations within the financial services industry—like policy renewals, debt collections, and fraud prevention. Our agents can handle those in a way that’s reliable, scalable, and compliant. Our customers range from banks automating debt collection calls to insurance brokers automating policy renewal calls. Results speak for themselves: our agents are able to drive over 80% of conversations to a successful end.
We help healthcare providers increase profitability and cashflow by automating their patient billing and collections processes. Today, healthcare providers in the US are leaving up to 20% of their profit margins on the table due to subpar patient billing and collections processes. Billing patients and collecting their payments is a complex process that requires specialized skills and a lot of effort. Traditionally, healthcare providers have done this manually, with limited automation around one-way reminders. This leads to limited engagement with payers and subpar collection results. Argovox changes this by making new levels of payer engagement possible at scale. Through both voice and text conversations, our AI agents can engage in complex, multi-turn patient billing and collection conversation. This leads higher engagement with payers and optimal collection results.
Argovox shifted from serving the financial services industry (banks, insurance) with voice AI agents to focusing specifically on healthcare providers for patient billing and collections—a clear and meaningful target market change.